(801) 999-0934

Managed IT Services

The more innovative and pro-active approach to IT Management

%

of 10,000 Small Businesses surveyed currently work with an MSP.

%

of businesses report they lack the skills in-house to deal with security issues.

Technology Doesn’t Have to be a Hassle

Are you searching for Salt Lake City Utah Managed IT services? The technology landscape is rapidly changing, and the need to accommodate these changes will require significant testing, knowledge, and experience. That’s where Galaxy IT’s Stress-Free IT Support comes in with an all-inclusive Managed IT Services plan. Extra billing for after-hours support, PC builds, and hidden fees will be a thing of the past. Our Galaxy IT Promise ensures that Galaxy IT will proactively support your team for a flat monthly fee.

Call us! (801) 999-0934

What are “Managed Services”?

Emergency IT services and one-and-done fixes are no longer enough in today’s tech-heavy business environment. Managed IT solutions are designed to be there around the clock to ensure companies are utilizing the best technology on the market, proactively monitoring threats, and evolving with industry trends.

Instead of picking and choosing which IT tasks you need completed, turn to a managed IT service company that offers full-service support for any and all of your IT needs. Put your focus on proactive, speedy solutions rather than emergency repairs.

Common Reasons to Outsource IT

Generally, there are three categories of companies that benefit from hiring managed IT providers:

  • Businesses with an IT department who are fully capable of handling the day-to-day tasks but require external expertise for more complex projects. These projects are usually designed to improve the company’s overall IT strategy, like infrastructure upgrades, migrations, or Security Information and Event Management (SIEM) solutions.
  • Companies that are too small to hire an in-house person or team, yet have too many systems and tickets to manage on their own.
  • Organizations with an IT department overburdened with day-to-day tasks like end-user support, troubleshooting, and software upgrades. They are unable to focus on high-level, strategic initiatives or long-term objectives, so they turn to MSPs for help desk support.
The Growing Need for Managed IT Services

Why are so many businesses hiring managed IT providers nowadays?

Every company needs quick access to IT professionals without budgeting to hire dozens of different technicians with different areas and levels of expertise. An MSP gives you the variety of skills you need to maintain your IT infrastructure at a flat rate that’s less than the cost of maintaining a team of in-house experts. 

As technology rapidly changes, the need to keep up has increased the demand for skilled technical talent that understands and uses business technology to accelerate business growth. The technology implemented by IT Support Guys is time-tested and has passed our internal standards.

Our clients know that when we make a recommendation, they’ll receive reliable solutions designed for their unique business specifications.

We’ll ensure that you stay ahead of the tech curve, keep a watchful eye on cybercrime, minimize downtime with proactive solutions, and provide immediate responses that protect your business from a variety of threats.

Key Benefits of Managed IT Services

Save Time and Money!

Outsourcing Galaxy IT saves you time and money. With Galaxy IT’s Managed IT solutions you can spend less time waiting on IT Support and more hours applying your talents to grow your business.

Gain a Competitive Edge

You might not have 24/7 managed IT services – but your competitors probably do. More than half of small and medium-sized businesses currently use a Managed IT Service Provider. With managed IT help in your back pocket, your business infrastructure will put you in a strong position to stand up to your biggest competitors.

Fewer Risks & Stress-free

IT tasks might feel overwhelming when you’re attempting to scale your business. Turning to Galaxy IT’s Managed IT Services alleviates the stress of designing, implementing, and continuing to update your security policies, testing backups, and ensuring all systems remain operational. Galaxy IT is here to guide you through technical challenges.

Proactive Maintenance

Your business can’t wait for system and network repair, non-responsive devices, connection problems, or hardware failures. Customers won’t wait for a slow network; why should you? Small problems in network connectivity can grow to down-time that shuts down your employee productivity and business profitability. Keep your business reputation strong through your system’s stability by letting our skilled IT experts proactively maintain your systems.

We are Salt Lake City’s go-to IT support company, and we’ll troubleshoot your systems and network to get your team back online quickly so you can focus on building your business.

Cyber Security

Small businesses are often less equipped to prevent or overcome cyberattacks due to having smaller IT budgets and fewer resources.

This can allow data theft to go undetected and delay the recovery from hackers’ infiltration of your network, which can result in substantial downtime and cost thousands of dollars in damages.

Galaxy IT specializes in planning, implementing, auditing, monitoring, and managing IT infrastructure protection. We take a proactive approach to your business’s safety that repels cyberattacks and keeps hackers out of your network. And it includes round-the-clock monitoring to detect suspicious behavior in real-time before data theft can occur.

Disaster Recovery

Servers, whether on-premises or on the cloud are the engine of a business’ architecture and network. When a server is non-responsive, our monitoring ensures that your servers are examined by our support specialists with diagnostics to immediately identify root causes of outages.

We ensure that your servers are continuously updated to the most current releases or, as needed for application dependencies, carefully upgraded through version control. We understand that there are scenarios where a fully updated server may interrupt your business due to legacy systems on your network. We will work with you to best upgrade and secure your devices as we know the importance of orchestration and change controls in architected infrastructure.

100% Utah IT Support

We are one of the very few Managed IT providers that can say ALL of our wonderful technicians live, work, and breathe in Utah. Absolutely nothing is outsourced to another country.

With a proactive, personable, Onsite, or Remote IT support approach to all the IT systems, we work with you to prevent IT issues before they happen.

 Business owners shouldn’t have to manage their own IT

Let us do it for you.

 

Contact us!

Give us a call!